Send Money Worldwide Fast & Easy with Adaremit

1. Sign up for an account with Adaremit.
You will need to create an account using your email address and create a password. Input personal details. The user needs to upload a selfie and image of the Identification Card for verification purposes.

2. Once the account is verified, input the amount of money you wish to send.
You can start with the amount you wish to send. We will automatically inform you of the amount to be sent.

3. Fill in the recipients details and information.
If you have their bank account details, add them in and we sill send the money to that account.

4. Review details of transfer and amount.
Make sure the details entered are correct. E.g (Recipients Name, Bank Account Number, Amount to be sent.)

5. Choose a bank to pay from, pay and press I have paid
This is to ensure correct details were entered. The payment must come from the senders bank account name. We will inform you regarding the fees for each option, and how long for the money to reach the intended recipient.

6. Once the payment is made and confirmed, we will process the order.
After we have received your money, we will confirm the order via email or mobile app. We will update you and your recipient when the moneys on its way.

7. Your order is done
We will notify you through email or mobile app when the money is received by the recipient.

There are several factors that cause the money pending/delay.

Reasons for pending / delay:
- Because we havent received payment or the amount you pay is incorrect.
- We didnt receive payment confirmation from you.
- It is a public holiday either in the destination country or Indonesia.
- There is some internal issues with the bank.

When your transactions has been processed, you can view the progress of your transaction at the progress bar in our website, Android app or IOS app.

Additionally, we will email you updates on each step of the process.

Waiting for Payment
We are still waiting your payment or still under verification of your payment. If you already made a payment, please press I Have Paid on the transaction page.

- Transaction Processing
We already received your payment and your transaction is currently being processed.

- Completed
We have to sent your money to your recipients bank account.

- Cancelled/Failed
Your transaction has been cancelled or failed.

Failed transaction can occur due to several reasons, such as: invalid recipient details, transaction limit has been reached, your recipient bank has declined the transaction, barred recipient, unsupported recipient, unexpected errors, and Adaremit reserves the right to decline the transaction due to customer that listed in sanction list.

You can contact our Customer Service. Please note, once the funds have been processed to the recipient, the transaction cannot be cancelled.

You can contact our Customer Service via chat for any issues you face before we begin to process your transaction. Please note, once the funds have been processed to the recipient, the transaction cannot be changed.

Your privacy and trust are important for us. Your data and information is protected by HTTPS / SSL usage, authentication, access control and data encryption. Regular back-ups, privacy data protection is also being done in order to continue to maintain the privacy of every customer.

Please provide your information only to our officers or representatives to prevent security issues regarding your data.

Frequently Asked Questions